Q. Do I need any special equipment to use 1800Appointmetns.com?
A. You only need a computer with internet access.
Q. Do you ensure the privacy of our patients names?
A. 1800Appointments.com is a secured site and patient names will only be seen by your staff.
Q. Is it possible to double book the same time slot?
A. A particular time slot may only be reserved once. Only available time slots will show. If someone attempts to reserve an open time slot, but someone reserves first, the second patient will be advised to reserve a different time.
Q. If a doctor has an existing web site, can 1800Appointments.com be added as a link to the site?
A. Yes. Your patients may initially go to your existing site and click on a link to go to
1800Appointments.com (which can be done either by
setting up as a page link or as an icon).
Q. How
much does it cost to use 1800Appointments.com?
A. Please contact us to discuss our economical pricing.
Q.
Is your site secure?
A. Yes.
Your personal information is stored safely behind our firewall.
All Data at 1800Appointments.com web site are
handled with highest industry-standard SSL encryption as we take
the issue of security seriously. Every time you send us your
Information, Your data is encrypted to ensure the highest level of
security. We use the industry-standard Secure Sockets Layer (SSL)
technology to prevent the information from being intercepted. Once
your information reaches us, it resides on a server that is
heavily guarded both physically and electronically. Our servers
sit behind an electronic firewall and are not directly connected
to the Internet, so your private information is available only to
authorized computers.
Q. How do I know that my data is secure?
A. We employ the latest bit encryption technology in all areas
of the site, which requires you to provide your personal
information. This is done to protect you from unauthorized use of
the information you are sending to our server. To make sure you
have the latest security features on your browser, download and
install the latest version of your favorite browser, Microsoft
Internet Explorer, or Netscape Communicator. Security patches have
been applied or installed in our operating system, Web server,
application server, and database. We protect sensitive information
by encrypting the transmission from the consumer browser to our
web site by using a Server Certificate (SSL Encryption).
Q. What
will my information be used for?
A. Personal information given to us on www.1800appointments.com
is not shared with any other entity without your permission. It is
used only for processing your Appointments.
Q.
How is your site developed?
A. An in-house team of programmers, HTML experts, product
specialists, writers, and doctors developed our site. Our
developers at 1800appointments.com work to make sure
that 1800appointments is the safest online site; we
worry so you never have to!
Q.
How SSL works (external)?
A. Please Visit the Link Below to learn more about SSL
and how it works?
http://www.iplanet.com/developer/docs/articles/security/ssl.html
Q.
How do I check your Server Identity?
A.
The Server ID included with our Site Trust service enables
visitors to verify our site's authenticity and to communicate with
it securely via state-of-the-art SSL encryption, which protects
confidential information from interception and hacking. Please
click on the VeriSign Logo on our home page to check our
Authenticity.
Q.
Where can I
go for more information about protecting myself online?
A. You can
visit the FTC's
website on consumer Internet safety.
Q.
How do I know if I am on the secured site or not?
A.
1.
Check to make sure the URL
begins with "https" rather than "http"
2. Look for a lock icon on the bottom
left or bottom right of your browser,
which should look like this:
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